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Privacy Policy

Effective Date: [2024-09-07]

1. General Information

This Privacy Policy outlines how AxolotlCraft ("we", "us", "our") collects, uses, and protects the personal information of users who make purchases on our store at store.axolotlcraft.net and axolotlcraft.store. By using our store, you agree to the terms outlined in this policy.

2. Information We Collect

  • Personal Information: When making a purchase, we collect your Minecraft username and email address to process your order and deliver virtual goods.
  • Payment Information: Payment processing is handled through third-party gateways like PayPal. We do not store your credit card or payment information on our servers.
  • Log Data: Our servers may automatically log information such as your IP address and transaction details for security and fraud prevention purposes.

3. How We Use Your Information

  • Order Processing: We use the information you provide to process transactions and deliver purchased virtual goods.
  • Communication: Your email address may be used to communicate with you regarding your order, account status, or store updates.
  • Security: We may use your data to detect, prevent, and address fraud or any other security issues.

4. Data Sharing and Disclosure

  • Third-Party Services: We share your information with payment processors like PayPal to facilitate transactions. These third parties are required to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal obligations, or to assist in investigating fraudulent or malicious activities.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access and Correction: You may request access to or correction of your personal information by contacting us at play.axolotlcraft.net@gmail.com.
  • Data Deletion: If you wish to delete your data from our records, you can request this by contacting us. Note that certain data may need to be retained for legal or security reasons.

7. Cookies and Tracking Technologies

  • Our store may use cookies to enhance user experience, such as remembering your login session and cart details. You can disable cookies through your browser settings, but this may affect the functionality of our store.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website’s news page. It is your responsibility to review the Privacy Policy periodically. You can find the news page at https://store.axolotlcraft.net/news.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at play.axolotlcraft.net@gmail.com.